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Refund and Return Policy

Last updated: June 27, 2023

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Epic Paper Solutions, South Richmond, New York.

Service refer to the items offered for sale.

Orders mean a request by You to purchase a service from Us.

Website refers to Epic Paper Solutions, accessible from https://epicpapersolutions.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

Orders due in 1 to 2 days cannot be cancelled. Please reach out incase of any queries.

Orders due in 3 days and above can be cancelled in 48 hours after placing the order. However you will be refunded 80% of the of the order cost.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: support@epicpapersolutions.com

We will reimburse You no later than 14 days from the day on which you cancel an order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: support@epicpapersolutions.com